Executive Operations Partner

Your business,
running exactly
as it should.

I partner with founders and senior leaders across the US and UK to own the executive and operational side of their business. Calendars, communications, systems, content, travel. You build. I make sure everything else runs.

"The operational clarity that lets founders think clearly and move fast."

4+
Years supporting founders and leaders
100+
Trips coordinated end-to-end
US & UK
Remote teams across time zones
50%
Reduction in missed deadlines at Copy.ai
Executive Support+ Calendar Management+ Inbox Management+ Operations+ CRM Tracking+ Content Production+ Travel Coordination+ Event Management+ Process Documentation+ Marketing Coordination+ Stakeholder Comms+ Executive Support+ Calendar Management+ Inbox Management+ Operations+ CRM Tracking+ Content Production+ Travel Coordination+ Event Management+ Process Documentation+ Marketing Coordination+ Stakeholder Comms+
About

I'm the person founders bring in when things are moving fast and they need someone who will actually own it.

My work sits across executive support, operations, and marketing coordination. Over four years supporting founders and senior leaders in SaaS, publishing, coaching, and travel, my role has grown from handling tasks to being the person leadership relies on to keep everything together.

On the executive side: calendar and inbox management across time zones, stakeholder communications, meeting prep, and making sure leadership is never chasing anything. On the operations side: building tracking systems, writing SOPs, running QA, and managing the coordination that keeps projects moving. On the marketing side: content calendars, production workflows, podcast and video coordination, and ensuring campaigns ship on time.

I ask the right questions before problems become issues. I close loops without being asked. I treat every business I support as if it is my own.

Location Remote, GMT+1
Availability Open to new roles
Time Zones US (EST, PST) and UK
Experience 4+ years, fully remote
Industries SaaS, Publishing, Travel, Coaching
Selected Work

Three clients.
One standard of work.

Copy.ai  /  US, Remote

Executive Support and Content Operations

Jan 2025 – Nov 2025
Executive Assistant and Operations Partner

Supported three senior leaders including the Founder at a high-growth AI company. Owned the full executive and content operations layer so leadership could focus entirely on product and growth.

30%
Fewer scheduling conflicts
50%
Reduction in publishing errors and missed deadlines
3
Senior leaders supported simultaneously
The Situation

As the company scaled, leadership calendars became increasingly complex across US time zones, meetings had no coordination system behind them, and content workflows had no QA process, so errors kept landing back on leadership to fix. The business had strong momentum but execution was starting to slow things down.

What I Owned
Executive Support
  • Full calendar ownership across US time zones for three leaders
  • Inbox triage, stakeholder coordination and correspondence
  • Meeting logistics, agendas, confirmations and prep materials
  • Identifying and resolving issues before they reached leadership
  • Internal documents and briefings for leadership review
Content and Operations
  • Content trackers and QA checklists across all channels
  • Podcast and video workflow from editing in Descript to publishing
  • LinkedIn content batching and structured approvals
  • Canva asset creation and metadata management
  • Cross-team follow-up and project tracking
The Result

Scheduling conflicts dropped by 30%, publishing errors dropped by 50%, and the content operation ran on a consistent, reliable cadence for the first time. Leadership stopped spending time on operational cleanup.

Book Brilliance Publishing  /  UK, Remote

Founder Support, CRM Tracking and Event Operations

May 2023 – Present
Executive Assistant and Operations Support
Part-Time Contract

Direct executive and operational support to the Founder of a UK publishing company. Built the tracking systems, event workflows, and communication processes that let the business grow without things falling through the cracks.

35%
Improvement in outreach response consistency
Zero
Day-of webinar issues since systems introduced
SOPs
Built for every recurring workflow
The Situation

The Founder was managing outreach, events, clients, and publishing workflows at the same time with no systems behind any of them. LinkedIn follow-ups were being missed, webinar coordination was handled ad hoc, and client data lived in scattered notes and email threads.

What I Owned
Executive Support
  • Calendar coordination across UK time zones
  • Inbox management and prioritisation
  • Professional correspondence and stakeholder communications
  • Confidential communications handled with full discretion
Events and Operations
  • End-to-end webinar coordination including speaker logistics
  • Zoom setup, run-of-show and post-event follow-up
  • Standardised workflows for all recurring events
CRM and Outreach Tracking
  • Built a Google Sheets outreach tracker for LinkedIn follow-ups
  • Structured follow-up cadence to stop leads going cold
  • Data hygiene and consistently maintained records
  • SOPs for outreach and follow-up processes
The Result

Outreach response consistency improved by 35%. Webinars have run without any day-of issues since the systems were introduced. The Founder now has a reliable backend while focusing on client work and business development.

Travaholics  /  UK, Remote

Three Years as the Founder's Right Hand

Sep 2022 – Aug 2025 (3 Years)
Executive Operations Partner
Part-Time Contract

Started as operational support and became the person the Founder of a UK travel company relied on for everything. Executive admin, 100+ trips coordinated, operational systems built from scratch, and social media run simultaneously over three years.

100+
Trips coordinated end-to-end
25%
Improvement in delivery timelines
3 Yrs
As the Founder's trusted partner
The Situation

Travaholics operates two arms covering African travel and the broader continent. When I joined, there was no central system for tracking clients or trip histories, itineraries were inconsistent in quality, and the Founder was managing vendors, social media, client communication, and operations with no structured support.

What I Owned
Executive and Admin Support
  • Full calendar, diary and inbox management
  • Professional correspondence and stakeholder communications
  • Vendor, partner and tour operator liaison
  • Meeting coordination and follow-up
Operations and Systems
  • Built a centralised client and trip tracking system
  • QA checklists for itinerary accuracy and consistency
  • SOPs for trip preparation, vendor management and follow-up
Travel Operations
  • End-to-end coordination of 100+ trips across Africa and beyond
  • Visa research and application support
  • Itinerary design, accommodation sourcing and vendor bookings
  • Group trip coordination and last-minute changes
Marketing and Content
  • Social media management and content creation
  • Instagram asset design in Canva
  • Organic follower growth through engagement outreach
  • Email marketing support and campaign coordination
The Result

Over three years, I went from operational support to being the person the Founder trusted with every part of the business. Client tracking became a clean, searchable system. Itineraries became polished and on-brand. The Founder focused fully on growth while I kept everything else running.

Expertise

What I bring to every engagement.

01

Executive Support

  • Complex Calendar and Diary Management
  • Inbox Triage and Prioritisation
  • Meeting Coordination and Follow-Up
  • Executive Communications and Drafting
  • Travel Coordination
  • Research, Reporting and Documentation
  • Confidentiality and Discretion
02

Operations and Systems

  • Process Documentation and SOPs
  • Tracker and Dashboard Management
  • QA and Accuracy Reviews
  • CRM Operations and Data Hygiene
  • Cross-Functional Coordination
  • Billing Support and Payment Tracking
  • Vendor and Partner Liaison
03

Marketing Coordination

  • Content Calendars and Scheduling
  • Podcast and Video Production Workflows
  • Asset Coordination and Designer Handoffs
  • Social Media Management
  • Campaign and Launch Coordination
  • Analytics Tracking and Reporting
  • Email Marketing Support

Tools and Systems

Google Workspace Slack Notion ClickUp Asana Trello Airtable Monday.com HubSpot GoHighLevel Apollo MailerLite Zapier Zoom Calendly Descript Canva Bill.com QuickBooks Stripe LastPass HelloSign ChatGPT Claude Copy.ai Gemini
Testimonials

In their own words.

"

Oyin was one of the most organized, thoughtful, and impactful assistants I have had the pleasure of working with. She onboarded with remarkable speed and brought structure to my marketing chaos immediately. She was proactive in asking smart, clarifying questions. In an environment where speed and precision often clash, Oyin managed to deliver both while making collaboration feel easy. Any team would be lucky to have her.

Nathan Thompson
Director of Marketing, Copy.ai
"

I had the pleasure of working with Oyin during a pivotal time in our journey, and I can confidently say she was an incredible addition to the team. Oyin is reliable, hardworking, and detail-oriented. She brings a quiet determination to everything she does and consistently delivers high-quality work. I would recommend Oyin without hesitation. She is someone you will be grateful to have on board.

Zara Williams
Founder, Travaholics
"

Over the past year, Oyin has been an invaluable asset to my team. Her proficiency in managing schedules, organising tasks, and handling communications has significantly enhanced our efficiency and productivity. Her positive attitude and commitment to excellence have made working with her a true pleasure.

Marita Price
Workplace Culture Coach, Hello Performance
Get in Touch

Ready to hand
off the load?

I work with founders and senior leaders who need a reliable partner to own the executive and operational side of their business. US and UK teams, fully remote, GMT+1.